Privacy Policy for SMS Notifications and Updates
Introduction
At REINA TAXI, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information, specifically in relation to SMS notifications and updates sent via our service provider, RingCentral. By opting in to receive SMS notifications from us, you acknowledge and agree to the terms outlined in this policy.
- Collection of Personal Information
We collect and store your personal information, including but not limited to your name, mobile phone number, and relevant booking details. This information is collected when you make a booking or request a service with us, and is used to provide updates via SMS. - Use of Personal Information
The information we collect is used exclusively for providing the following services:
Real-time updates regarding your taxi booking, such as ride confirmation, driver details, estimated time of arrival, and payment receipts.
Important notifications related to changes in service, such as delays, cancellations, or changes to your scheduled trip.
- SMS Communication Consent (The Campaign Registry Compliance)
In compliance with The Campaign Registry (TCR) requirements, by providing your phone number and agreeing to receive SMS notifications, you consent to:
Receiving SMS updates and notifications directly related to your taxi bookings and services.
Being contacted via SMS for any follow-up or feedback after the completion of your trip.
You understand that these communications may be facilitated through RingCentral, our SMS service provider, who ensures compliance with TCR guidelines. You may opt out of receiving these messages at any time by replying «STOP» to any message or by contacting our customer support team.
- Opt-Out Mechanism
If you no longer wish to receive SMS updates from us, you can opt out at any time by:
Replying «STOP» to any SMS message you receive.
Contacting our customer service at taxireinadelcisne2023@gmail.com.
Please note that opting out of SMS updates may limit our ability to provide real-time updates regarding your taxi service.
- Data Security
We are committed to ensuring that your personal information is secure. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or disclosure. RingCentral, as our third-party SMS provider, also complies with stringent security standards to protect your information. - Third-Party Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as required by law or to fulfill the services you have requested (such as sending SMS notifications). However, we may share your information with trusted partners, such as RingCentral, solely for the purpose of facilitating SMS communications. - Data Retention
We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this policy. Once your information is no longer required, it will be securely deleted or anonymized in accordance with applicable data protection laws. - Your Rights
You have the right to:
Access the personal information we hold about you.
Request the correction of inaccurate information.
Request the deletion of your data (subject to certain legal obligations).
Withdraw consent for SMS communications at any time.
To exercise any of these rights, please contact our Data Protection Officer at taxireinadelcisne2023@gmail.com.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you of significant updates via SMS or email where applicable. - Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
REINA TAXI
Email: taxireinadelcisne2023@gmail.com
Phone: + 1 ((631) 294 8288 / + 1 (631) 456 7490
Address: Office 11 Carver Blvd Bellport – NY.
Acceptance
By opting in to receive SMS communications from Taxi Reina, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy, including compliance with The Campaign Registry (TCR) requirements.